Shipping Policy
Instant Digital Delivery Your purchase is delivered electronically and is available immediately after payment is confirmed. You will receive an automated email containing your download link(s). You can also access your purchases at any time by logging into your account and visiting your order history.
No Shipping Costs Since all products are 100% digital, there are no shipping fees applied at checkout.
Supported File Formats All of our digital products are delivered in several formats: SVG, DXF, and EPS. Please ensure your software or cutting machine is compatible with these formats before purchasing. Details are also listed on each individual product page.
No Physical Delivery We do not ship physical goods under any circumstances. If you are looking for a physical version of a product, please note that none are available through our store.
Technical Issues If you experience any difficulty downloading your product, here are some steps to try:
- Check your spam or junk email folder for the delivery email
- Ensure you are logged into the account used at checkout
- Try a different browser or device
- Disable any browser extensions that may block downloads
If the issue persists, contact us and we will assist you as quickly as possible.
Refunds & Disputes Due to the nature of digital products, all sales are generally final once the download has been accessed. Please refer to our Refund Policy for full details, and feel free to reach out before purchasing if you have any questions about a product.
Contact Us For any delivery-related questions, you can reach us through our contact page or by replying to your order confirmation email.